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MALL Event
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Art Exhibition – Act 1 of theme ‘LOVE’: “Fluttering of Whispers”

Date: April 12, 2025 – October 10, 2025

Venue: Art Space, 1st Floor – Lotte Mall West Lake Hanoi (Office entrance, next to Woori Bank)

“Fluttering of Whispers” captures the delicate moment right after a long, cold winter fades — when the first rays of warm sunlight gently awaken soft, fragile feelings of love quietly stirring in the heart.

The exhibition unfolds as a visual narrative, following the emotional journey of a woman through the lens of artist Susan Shin and her imagination of love.

Don’t miss this deeply emotional and visually captivating experience.

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NO WORRIES IN A BIG MALL, JUST OPEN THE APP!

Lost in Lotte Mall among hundreds of brands? Unsure where to eat or have fun? That just means you haven’t discovered LS.POINT yet!

For a seamless shopping experience and to never miss out on your favorite brands, open the LS.POINT app and check the Store Map to:

🗺 Locate stores easily

🗺 Browse brands by category to find the perfect shop

🗺 View stores participating in LS.POINT rewards and explore exclusive promotions at Lotte Mall

Shopping made smarter—just a tap away! 💡✨

 - IOS: https://apple.co/3IeYxRZ

 - Android: https://play.google.com/store/apps/details... 


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SAFETY SHOPPING WITH LOTTE MALL

Lotte Mall West Lake Hanoi is renowned not only as one of the most luxurious shopping and entertainment complexes in the capital city, featuring enticing membership privileges but now it's also the ideal destination for savvy shoppers with the Clean Shopping Campaign - Peace of Mind Shopping 🌟


💥 Receive 5 TIMES compensation in case of unexpected circumstances during shopping:


1. Customers who make purchases/use services but do not receive a valid official invoice from sales staff; or

2. Sales staff encourage customers to transfer money via bank or pay in cash to individuals without providing an official invoice to customers.

👉 Please report to the Customer Service Department on the 2nd floor of Lotte Mall West Lake.

Note: Customer Care Room ‒ 2nd Floor.

✨ Compensation limits as per Lotte Mall West Lake Hanoi's policy.

✨ Not applicable to certain brands. Details available at Customer Care Room ‒ 2nd Floor.

🛍 Visit Lotte Mall West Lake Hanoi now for the opportunity to SHOP WITH PEACE OF MIND with hundreds of renowned brands worldwide and a series of exclusive offers limited to LS.POINT members 🌟

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Operation Hours Change Announcement of LOTTE Mart supermarket at Lotte Mall West Lake Hanoi

From June 1, 2024, LOTTE Mart supermarket (located at basement B1 - Lotte Mall) will change its old operating hours from 8:00 - 22:00 to the new time frame of 8:30 - 22:00 every day. 


Lotte Mall hopes this change will not affect customers' experience and shopping activities. Thank you for your continued patronage! 🛒🌟