Have you discovered a cool spot, tasty dish, fun activity, or memorable experience at Lotte Mall West Lake Hanoi? Come to Lotte Mall, experience it your way, and share it with us!

You don’t have to be a professional KOC, and there’s no need for a fancy format — photos or videos are both welcome, as long as there’s something interesting you want to share!

🚀 HOW TO JOIN

1️⃣ Join the 𝙇𝙤𝙩𝙩𝙚 𝙈𝙖𝙡𝙡 𝘾𝙧𝙚𝙖𝙩𝙤𝙧 𝘾𝙡𝙪𝙗 here:

https://www.facebook.com/groups/1048027624676367

2️⃣ Visit Lotte Mall West Lake Hanoi and choose at least 01 activity/experience during Lotte Mall West Lake Hanoi’s Anniversary period to review.

Format: Self-shot/self-filmed photo or video.

3️⃣ Post 01 public photo or video post on your personal TikTok account, including the hashtags #LotteMall3Tuoi #3rdAnniversary and tagging Lotte Mall’s TikTok account @lottemallwestlakehanoi.

4️⃣ Submit your post link in the pinned post in the group. Once Lotte Mall confirms that you have completed the mission, you will receive 𝟬𝟯 𝗛𝗮𝗶𝗱𝗶𝗹𝗮𝗼 vouchers with 20% OFF.

📅 Submission period: 06 – 27.09.2026

⏰ Post links must be submitted to the group by 23:59, 27.09.2026.

🎥 WHAT CAN YOU REVIEW?

The anniversary booth, giant Cloudy on Level 2, your favorite check-in spots, shopping, dining, entertainment, a day-in-my-life vlog at Lotte Mall, top lists/top picks, POVs, food reviews, fashion hauls, dancing at Lotte Mall... Any format goes — as long as it’s your perspective!

🏆 EXTRA CREATOR AWARDS

In addition to the mission completion gift, 03 creators whose content receives the highest number of views will have a chance to win:

🥇 1st Prize: Lotte Voucher worth VND 5,000,000 + Full Lotte Mall 3rd Anniversary Gift Set

🥈 2nd Prize: Lotte Voucher worth VND 1,000,000 + Full Lotte Mall 3rd Anniversary Gift Set

🥉 3rd Prize: Lotte Voucher worth VND 500,000 + Lotte Mall 3rd Anniversary Gift Set

🎂 Lotte Mall’s birthday only comes once a year. Hesitate and you might miss out! Make the most of your holiday break and head to the mall to create some contentttt!! 

📌 NOTES

Each account may participate once only and receive 01 mission completion gift after receiving confirmation from Lotte Mall West Lake Hanoi.

The post must be set to Public and meet all program requirements.

Content must be original and created by the participant, with no copying or use of misleading information.

The Organizing Committee reserves the right to reject entries that do not comply with the program rules.

All decisions made by the Organizing Committee are final.

📅28.08 - 27.09.2026

📍 2F Atrium & Customer Service Counter - 2F, Lotte Mall West Lake Hanoi.

If there were another version of you in a parallel universe — who would they be?

Follow Cloud Girl and her friends as they step through the mysterious gateway and begin a journey to find the answer. Prophecies are waiting to be revealed, one-of-a-kind creations are waiting to be brought to life, and new versions of yourself are waiting to be discovered.

Step into Lotte Mall’s Parallel Universe and celebrate its 3rd anniversary in a truly special way!

LUCKY DRAW “PARALLEL UNIVERSE”

📅Lucky Draw ticket redemption on 29.08 - 14:00 27.09.2026 & Lucky Draw result announcement at 16:00 27.09.2026

📍 Customer Service Counter (Service Lounge) - 2F, Lotte Mall West Lake Hanoi

Join the Lucky Draw with a Total Prize Value of up to VND 900 million, featuring the Jaecoo J5 EV Flagship, YADEA Electric Motorbike, and Lasong Hotel & Villas Sam Son by The Unlimited Collection Vouchers.

For more details, please follow Lotte Mall West Lake Hanoi’s Fanpage.

WEEKDAY “PARALLEL UNIVERSE” I FREE WEEKDAY ACTIVITIES:

📅28.08 - 27.09.2026

📍 2F Atrium (next to PUMA & ADLV) - 2F, Lotte Mall West Lake Hanoi.

𝐌𝐢𝐫𝐫𝐨𝐫-𝐯𝐞𝐫𝐬𝐞 | Parallel Universe Mirror Check-in

Step through the giant Universe Mirror and discover another version of yourself in the world of The Parallel Universe.

𝐙𝐨𝐝𝐢𝐚𝐜 𝐂𝐫𝐨𝐬𝐬𝐢𝐧𝐠 𝐓𝐢𝐦𝐞 | Zodiac Messages

Discover the September message specially curated for all 12 zodiac signs and see what the Parallel Universe at Lotte Mall has in store for you.

𝐋𝐮𝐜𝐤𝐲 𝐖𝐡𝐞𝐞𝐥 | Spin the Wheel of Luck

Sign up as a new LS.POINT member & follow Lotte Mall West Lake Hanoi’s Zalo OA to spin the lucky wheel and receive exciting gifts from the Lotte Mall Gift Collection.

Take a Photo at the Booth & Receive an Inspo Kid Handheld Fan

Check in at the booth and post a Story tagging @Lotte Mall West Lake Hanoi on Facebook or Instagram to receive an Inspo Kid handheld fan.

Check in & Receive a Photo

New LS.POINT members who check in at the booth and follow Lotte Mall West Lake Hanoi’s Zalo OA can receive a free printed photo.

Note: Gifts/photos are available in limited quantities, and the activities may end earlier than scheduled.

WEEKEND “PARALLEL UNIVERSE” | WEEKEND ACTIVITIES:

📅28.08 - 27.09.2026

📍 2F Atrium (next to PUMA & ADLV) - 2F, Lotte Mall West Lake Hanoi.

Step into the “Parallel Universe” and discover a series of special experiences (*) at Lotte Mall every weekend:

𝐖𝐞𝐞𝐤 𝟎𝟏: 𝐂𝐨𝐬𝐦𝐢𝐜 𝐃𝐞𝐬𝐭𝐢𝐧𝐲 (29.08 – 30.08) | Receive Your Universe Message from Tarot

𝐖𝐞𝐞𝐤 𝟎𝟐: 𝐂𝐨𝐬𝐦𝐢𝐜 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧 (05.09) | Feng Shui Crystal Bracelet Workshop

𝐖𝐞𝐞𝐤 𝟎𝟑: 𝐂𝐨𝐬𝐦𝐢𝐜 𝐏𝐨𝐫𝐭𝐫𝐚𝐢𝐭 (12.09 – 13.09) | Chibi Portrait Sketch Photobooth

𝐃𝐚𝐢𝐥𝐲 𝐖𝐞𝐞𝐤𝐞𝐧𝐝: 𝐂𝐨𝐬𝐦𝐢𝐜 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 (28.08 - 27.09) | LASONG Hotel & Villas Sam Son Cart

MEET THE GIANT CLOUD GIRL:

📅28.08 - 27.09.2026

📍 2F Atrium (opposite Market 54) - 2F, Lotte Mall West Lake Hanoi.

A hologram mirror photo zone for check-ins and a chance to meet the giant Cloudy.

📅 25.08 – 06.09.2026

📍 Main Lobby, 1F, Lotte Mall West Lake Hanoi

The iconic minimalist fashion brand SATUR has officially arrived in Hanoi with a stylish pop-up space featuring a range of trendy Unisex & Oversized pieces that are easy to wear and suit every style.

EXCLUSIVE ON 25.08 ONLY:

The first 20 customers to check in between 12:00 – 13:00 will receive 1 exclusive gift:

Premium Logo-Embroidered Scrunchie

Cellulose Acetate Hair Claw

Premium Polyester Headband

Each customer is eligible for 1 gift only.

Open for just 2 weeks, don’t miss your chance to discover SATUR and grab exclusive gifts at NEXT LAB!

Visit Lotte Mall West Lake Hanoi and check in at the pop-up now!

NEXT LAB POP-UP STORE

📅 MUCENT: 24.07 – 04.08

📅 SATUR: 25.08 – 06.09

📅 NOMANUAL: 07.09 – 13.09

📍 Main Lobby – 1F, Lotte Mall West Lake Hanoi

Lotte Mall West Lake Hanoi is renowned not only as one of the most luxurious shopping and entertainment complexes in the capital city, featuring enticing membership privileges but now it's also the ideal destination for savvy shoppers with the Clean Shopping Campaign - Peace of Mind Shopping 🌟

💥 Receive 5 TIMES compensation in case of unexpected circumstances during shopping:

1. Customers who make purchases/use services but do not receive a valid official invoice from sales staff; or

2. Sales staff encourage customers to transfer money via bank or pay in cash to individuals without providing an official invoice to customers.

👉 Please report to the Customer Service Department on the 2nd floor of Lotte Mall West Lake.

Note: Customer Care Room ‒ 2nd Floor.

✨ Compensation limits as per Lotte Mall West Lake Hanoi's policy.

✨ Not applicable to certain brands. Details available at Customer Care Room ‒ 2nd Floor.

🛍 Visit Lotte Mall West Lake Hanoi now for the opportunity to SHOP WITH PEACE OF MIND with hundreds of renowned brands worldwide and a series of exclusive offers limited to LS.POINT members 🌟

From June 1, 2024, LOTTE Mart supermarket (located at basement B1 - Lotte Mall) will change its old operating hours from 8:00 - 22:00 to the new time frame of 8:30 - 22:00 every day. 

Lotte Mall hopes this change will not affect customers' experience and shopping activities. Thank you for your continued patronage! 🛒🌟