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MALL Event
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2GETHER HANOI | 2ND ANNIVERSARY – A MILLION THANKS

This September, Lotte Mall West Lake Hanoi turns 2! A vibrant journey where shopping, dining & entertainment come together to create the ultimate celebration ✨


🗓️ Weekend highlights & free treats:

- 06–07 Sept: Balloon giveaway 🎈

- 13–14 Sept: Free Lotte ice cream 🍦

- 21–22 Sept: Free muffins 🧁


🎁 Spin the Lucky Wheel – guaranteed gifts for all LS.POINT members!


💎 Plus, with purchases from 2,000,000 VND, unlock your chance to win big in our Grand Lucky Draw with total prizes worth 1.3 BILLION VND!


Get ready for an unforgettable Birthday Celebration at Lotte Mall West Lake Hanoi! 🎊

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🎂 2nd Anniversary – Mega Lucky Draw, Grand Prizes Await! 🎉

Lucky Draw Program with a Total Prize Value of up to 1.3 billion VND

Celebrating the Anniversary of Lotte Department Store & Lotte Mall West Lake Hanoi


🎁 Prizes:

  • Grand Prize: 01 Lynk&Co 06 Hyper Pro (White)
  • First Prize: 01 Piaggio Medley S 125cc (Blu Ardesia – Blue)
  • Second Prize: 02 winners – each receives 01 Piaggio Liberty Z 125cc (Urban Blaze – Red/Black)
  • Third Prize: 03 winners – each receives 01 round-trip air ticket Vietnam – USA by Starlux Airlines
  • Lucky Prize 1: 05 winners – each receives 01-night stay in Superior Room at L7 West Lake Hanoi by Lotte (including 02 breakfast vouchers)
  • Lucky Prize 2: 10 winners – each receives 01 set of The History of Whoo Hwanyu Youth anti-aging skincare
  • Extra chance to win when registering as a Lotte Flex member: 02 iPhone 16 Pro


📌 Participation Rules:


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🎂HAPPY 2GETHER | BIG BIRTHDAY - GET LOVELY GIFTS🎉

Lotte Mall West Lake Hanoi officially turns 2 years old! 🥳

Shop during this special occasion, and many limited-edition lovely gifts are waiting for LS.POINT members to take home:


✨ With bills from 1,000,000đ (excluding alcoholic beverages) 👉 Get a Keychain or a Notebook ✨ With bills from 2,000,000đ (excluding alcoholic beverages) 👉 Get a Tote bag + Keychain

✨ With bills from 3,000,000đ (excluding alcoholic beverages) 👉 Get an Insulated mug + Exclusive Stickers


⏰ Time: August 22, 2025 – September 28, 2025,

📍 Gift Redemption Location: Customer Service Desk - Service Lounge, 2nd floor.

🎉 Note: Each customer can only redeem a maximum of one gift per day (up to three bills can be combined)

🎁 The number of gifts is limited, and the promotion may change gifts depending on the actual situation


💝 2-Year Journey – A special moment, full of gratitude. Thank you for your trust and for accompanying Lotte Mall!

🎂 Mall's Birthday – Chill with shopping, get amazing gifts!

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Art Exhibition – Act 1 of theme ‘LOVE’: “Fluttering of Whispers”

Date: April 12, 2025 – October 10, 2025

Venue: Art Space, 1st Floor – Lotte Mall West Lake Hanoi (Office entrance, next to Woori Bank)

“Fluttering of Whispers” captures the delicate moment right after a long, cold winter fades — when the first rays of warm sunlight gently awaken soft, fragile feelings of love quietly stirring in the heart.

The exhibition unfolds as a visual narrative, following the emotional journey of a woman through the lens of artist Susan Shin and her imagination of love.

Don’t miss this deeply emotional and visually captivating experience.

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NO WORRIES IN A BIG MALL, JUST OPEN THE APP!

Lost in Lotte Mall among hundreds of brands? Unsure where to eat or have fun? That just means you haven’t discovered LS.POINT yet!

For a seamless shopping experience and to never miss out on your favorite brands, open the LS.POINT app and check the Store Map to:

🗺 Locate stores easily

🗺 Browse brands by category to find the perfect shop

🗺 View stores participating in LS.POINT rewards and explore exclusive promotions at Lotte Mall

Shopping made smarter—just a tap away! 💡✨

 - IOS: https://apple.co/3IeYxRZ

 - Android: https://play.google.com/store/apps/details... 


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SAFETY SHOPPING WITH LOTTE MALL

Lotte Mall West Lake Hanoi is renowned not only as one of the most luxurious shopping and entertainment complexes in the capital city, featuring enticing membership privileges but now it's also the ideal destination for savvy shoppers with the Clean Shopping Campaign - Peace of Mind Shopping 🌟


💥 Receive 5 TIMES compensation in case of unexpected circumstances during shopping:


1. Customers who make purchases/use services but do not receive a valid official invoice from sales staff; or

2. Sales staff encourage customers to transfer money via bank or pay in cash to individuals without providing an official invoice to customers.

👉 Please report to the Customer Service Department on the 2nd floor of Lotte Mall West Lake.

Note: Customer Care Room ‒ 2nd Floor.

✨ Compensation limits as per Lotte Mall West Lake Hanoi's policy.

✨ Not applicable to certain brands. Details available at Customer Care Room ‒ 2nd Floor.

🛍 Visit Lotte Mall West Lake Hanoi now for the opportunity to SHOP WITH PEACE OF MIND with hundreds of renowned brands worldwide and a series of exclusive offers limited to LS.POINT members 🌟

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Operation Hours Change Announcement of LOTTE Mart supermarket at Lotte Mall West Lake Hanoi

From June 1, 2024, LOTTE Mart supermarket (located at basement B1 - Lotte Mall) will change its old operating hours from 8:00 - 22:00 to the new time frame of 8:30 - 22:00 every day. 


Lotte Mall hopes this change will not affect customers' experience and shopping activities. Thank you for your continued patronage! 🛒🌟