SAFETY SHOPPING WITH LOTTE MALL

Lotte Mall West Lake Hanoi is renowned not only as one of the most luxurious shopping and entertainment complexes in the capital city, featuring enticing membership privileges but now it's also the ideal destination for savvy shoppers with the Clean Shopping Campaign - Peace of Mind Shopping 🌟


💥 Receive 5 TIMES compensation in case of unexpected circumstances during shopping:


1. Customers who make purchases/use services but do not receive a valid official invoice from sales staff; or

2. Sales staff encourage customers to transfer money via bank or pay in cash to individuals without providing an official invoice to customers.

👉 Please report to the Customer Service Department on the 2nd floor of Lotte Mall West Lake.

Note: Customer Care Room ‒ 2nd Floor.

✨ Compensation limits as per Lotte Mall West Lake Hanoi's policy.

✨ Not applicable to certain brands. Details available at Customer Care Room ‒ 2nd Floor.

🛍 Visit Lotte Mall West Lake Hanoi now for the opportunity to SHOP WITH PEACE OF MIND with hundreds of renowned brands worldwide and a series of exclusive offers limited to LS.POINT members 🌟

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